Product Information
What do you use as a sweetener?
We use Maltitol, which is a sugar alcohol found naturally in some fruits and vegetables. Maltitol’s safety has been confirmed by multiple global health authorities including the World Health Organization (WHO), and the European Union.
Which products are vegan?
Dark Peanut Butter Cups, Cocoa Delight, Dark Mint Melt, Mixed Nut Brittle, Orange Walnut Fat Bombs, and Dark Coconut Nibbles.
Please note that our products are made on equipment also shared with milk, eggs, tree nuts, peanuts, soy, and sesame.
Which products contain eggs?
Cutie Pie Bars, Torrone, and Marzipan Bites.
Please note that our products are made on equipment also shared with milk, eggs, tree nuts, peanuts, soy, and sesame.
Where are your products manufactured?
Everything is manufactured in Johannesburg, South Africa.
Online Orders
How long does delivery take?
Please allow 7-10 days from the date of your order for your chocolates to arrive. If your order is delayed, we will do our best to keep you informed.
How do I adjust or cancel my order?
If you need to make any changes to your order please contact us via WhatsApp on 069 518 2588. We will do our best to make the requested order changes if it is still processing. Once it is out for delivery, we can no longer adjust order items or re-route deliveries.
What is your return policy?
If you receive a damaged or defective item, please contact us via WhatsApp at 069 518 2588 and we will be able to assist you further.
Become a Wholesaler
How do I start wholesaling with Sorella?
Thank you for your interest in working with us, we are always interested in exploring new opportunities for partnerships. Please email us at info@sugarfreesorella.co.za for more information.
Couldn’t find the question or answer you were looking for?
Reach out to us at info@sugarfreesorella.co.za. Our team is available Monday to Friday from 7am to 3pm.
